Accessibility Statement

Introduction

We want as many people as possible to be able to use this website, and we want this site to be as accessible as possible. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser settings;
  • zoom in up to 300% without the text spilling off the screen using browser settings;
  • navigate most of the website using just a keyboard;
  • navigate most of the website using speech recognition software;
  • listen to most of the website using a screen reader.

We’ve also made the website text as simple as possible to understand.

The My Computer My Way guide from AbilityNet is a step-by-step guide to help you make your device easier to use if you have a disability.

Translation

If you would like information on our website translated into another language, you may find one of the services listed below meets your needs. However, we cannot guarantee the accuracy of any external website or free website translators.

  • Bing Microsoft Translator
  • Google Translate

Under some circumstances, for example, if you cannot read the information easily in English, you can request information in a different language from us. This includes British Sign Language, easy read or a foreign language. Please contact the Devon County Council customer service centre for advice.

How accessible is this website?

This website has been developed to be as accessible as possible. However, we know some parts of this website aren’t fully accessible:

  • some content may be difficult to navigate using a screen reader;
  • any images/flowcharts that cannot be fully described with alternative text;
  • parts that may not be fully accessible due to, for example, changes in
    accessibility criteria that we are yet to respond to –see the ‘Compliance’ section below for details.

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us using the contact details at the end of this statement. We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact us using the contact details at the end of this statement.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Safer Devon Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content.

The content types listed below are non-accessible for the following reasons. 

Non-compliance with the accessibility regulations:

  • some PDF documents published since September 2018 aren’t fully accessible to screen reader software. It is our intention to replace these with accessible versions as soon as possible. Any new PDFs or Word documents we publish will meet accessibility standards;
  • some content may be difficult to navigate using a screen reader.

Content that’s not within the scope of the accessibility regulations:

  • many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards;
  • external links – this website links to third-party, external websites or services that may not be fully accessible.

What we’re doing to improve accessibility

We monitor this website regularly and aim to address any issues promptly. We will update this statement accordingly.

Preparation of this accessibility statement
This statement was prepared on 1 st February 2021. It was last reviewed on 2nd March 2021.
All pages of this website have been audited for WCAG 2.1 compliance issues using a third-party automated service. You can read the full accessibility test report here.

Contact us

For any enquiries about the accessibility of this website, you can:
Email us at: saferdevonpartnership@devon.gov.uk

Write to us at:
Safer Devon Partnership, County Hall, Room G60, Topsham Road, Exeter, Devon, EX2 4QD

British Sign Language users can contact Devon County Council using an online interpreter who will relay your conversation with an appropriate member of staff, and then sign back to you their response to your questions.

Accessibility by WAH